Like Arnie I'm back. So to all my millions of fans out there,
there was no calamity to either myself or my family that stopped
me doing my posts, just a change of providers.
I had been with Iprimus for at least two years with no problem,
except at times often weeks at a time not having ANY internet
connection.
When my contract was up (two years) a young man rang me and
asked did I want to bundle my phone and internet with Iprimus.
If I did so I would receive $10 off my internet cost of $24.95
for 400MB. The cost of my phone would remain the same about
$30 to $35 depending on the number of calls I made. I agreed
to do this.
The first bill came in and they had charged me for the $24.95.
I rang and was credited with the $10 back, but each month they
continued to charge me $24.95 for my internet. When it reached
$70, I wrote and explained to them that they were overcharging
based on my conversation with the young man.
About two weeks later I recevived another bill again $10 over
charged and a letter stating that MY CONTRACT has always been
$24.95, and it would remain so, but to add insult to injury
I was told that I had exceeded my monthly allowance by some
700MB and there would be an excess charge of over $50.
This was to punish me for my complaint as it was impossible to
go over my limit, when for two weeks in that month I did not
have internet access!
On top of which when I first started on the internet I was on
it about three hours a day doing research for my writing, down
loading pictures and heaps of text. Not once did I exceed my
limit and now all I do is this blog, my e-mails and some
surveys and I hardly look at any web sites or down load any
material, I barely am on the net foe an hour a day and they
say I have used nearly three times my limit.
I DON'T THINK SO!!!
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