On the Subject of My Credit Card

While checking the credit card statements after the shock on
Friday I came across the bed that I purchased from Wenatex.

On checking the payments I find that the deposit I had to
make when the bed was delivered to me has simply disappeared
into the ether. I have rung Wenatex and they referred me to
Certegy and when I rang them they have referred me back to
Wenatex I have left messages at both places and of course have
not heard back from either at this point in time (5.13 p.m.
Tuesday 9th June, 2009.)